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WORKSHOP
EFFECTIVE OUTSOURCING
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Duration - 1 Day
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Course Summary
Many business
operations can be undertaken more efficiently by specialist organisations,
through outsourcing, or facilities management. This course introduces the
concepts of outsourcing and facilities management. The course also provides
guidelines for establishing outsourcing and to ensure the outsourcing
partnership is effective for customers and staff.
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What you will learn
 | How outsourcing can be of
benefit to your organisation |
| How outsourcing can
improve your customer relationships |
| How to establish effective
outsourcing agreements |
| How to seamlessly
integrate outsourcing into operations |
| How to manage your
outsourcing suppliers more effectively |
The workshop will introduce highlight and discuss relevant
topics, including:
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Introduction
What is outsourcing and facilities management?
The benefits of outsourcing
Risks from outsourcing
Different types of outsourcing
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Preparing for outsourcing
Strategic issues and considerations
Identifying areas for outsourcing
Preparing areas for outsourcing
Communicating with stakeholders
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Understanding relationships
Establishing goals and objectives
Maintaining good relationships between business elements
Management and reporting needs
Costs and financial aspects
Outsourcing and customers
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Contracts and agreements
Preparing requirements and tenders
Negotiating and contracts
Transfer of capital, staff and assets
Intellectual property rights
Upgrades and improvements
Service Level Agreements (SLA)
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Managing
outsourcing
Transferring to outsourced supply
Managing outsourced staff
Maintaining good relationships
Providing rewards and recognition
Handling poor performance
Reporting and levels of authority
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Outsourcing and operations
Integrating outsourced operations
Allocation of capital and major expenditure
Security of data and assets
Provision of standard services
Provision of additional services
Working together
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Presentation method
The workshop is intended to be provided in a workshop format, maximising the
contributions from participants. The workshop will
include a high level of graphic and animated content. A variety of practical
examples and case studies will also be used, which will be current and relevant
to the workshop and the audience. Where possible, instructors will also provide
additional coaching and mentoring to students.
The participants will also be encouraged to play
an active role in the workshop. Participants will be encouraged to take
part in a variety of exercises, as well as discuss various elements
of the workshop and related issues.
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Other information
Participants will receive a comprehensive set of notes
relating to the workshop, together with any supplementary handouts.
Participants will also receive tip sheets, checklists and other
supporting information, to take away for future reference. All of which
can be utilised immediately after completion of the workshop.
This workshop module can also be tailored to the
requirements of the organisation. It can also be adapted to complement
other staff development, or change management related initiatives.
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Cost - £700 for up to 6 participants
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Related courses
Preparing proposals and
tenders
Preparing for procurement
Requirement gathering and assessment
Effective Outsourcing
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Frequently Asked Questions
(FAQ)
regarding the workshops
All staff development workshops are subject to Migrators
Conditions of Service.
To book the workshop, please download and complete a Booking Form.
Return to staff development
Introduction
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