With improved communications technology, computers and operating systems, for many people in service related businesses there is no need to visit the office or clients every day, with its communing problems. The increased use of computers, modern telecommunications, broadband internet access, remote computer access, together with the increasing use of the video and audio conferencing, allows many people to work from other offices, their home, suppliers or clients premises. However, staff still have to be managed effectively in these remote, or virtual offices.

All aspects of virtual operations need to be carefully considered before undertaking such ventures. The benefits and problems of working this way should be understood by all staff and stakeholders effected. New or additional technology, systems or operating methods may be required in order to take advantage of virtual offices. Staff need to be prepared, and trained, to undertake this new way of working. Adequate support needs to be provided for the remote staff.

Migrators have significant experience in providing practical advice and information on remote and virtual management. This experience and knowledge can ensure the success of your remote operations, please contact Migrators for details. Some examples of the work undertaken by Migrators include:

Migrators can provide these, and similar, services for your organisation. Migrators also provide a range of staff development courses in this area for your staff. Please contact Migrators for details.

Case Study

A language school specialises in providing intensive language tuition to students in their home, place of work, or other appropriate locations. Tutors are based at home, in any part of the country. Students may come from any nation, whether they are living in the country, temporarily assigned to a different country, or require specific tuition.

 Migrators consultants have implemented virtual management systems for this remote and diverse operation. Booking, including a basic staff development needs analysis, is made via the internet and includes location preferences. Once a booking is received, the details are included in a central database. Based on the tuition type and location required, an appropriate tutor is selected, and informed by e-mail. Any additional resources or supporting information is sent to the tutor via e-mail, fax or postal mail

Tuition takes place at the students preferred location, with the tutors providing a short intensive course, dedicated to the needs of the student. During and after the tuition, assessments of students, and the teaching, are undertaken using questionnaires, face-to-face discussions, telephone calls and e-mail.