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CHANGE MANAGEMENT
 Change
is inevitable in modern business. It occurs in almost every organisation, or
industry sector, at some time or other. The changes may be small but
incremental, or radical and occasional.
Business is continually
changing, new technology is making operations easier, new markets are
opening and staff are bringing new skills to the workplace. However, in
order to make the most of these changes, they should be introduced in a
systematic way, which maximises their effects.
Additionally, staff should
be kept informed of changes, and should be encourage to contribute to them.
Staff will also need to be trained to use the new systems procedures and
technology correctly. Stakeholders and customers will need to be kept
informed of the changes and understand how they will effect them.
 Migrators
have significant experience in providing practical advice and information on
change management. This experience and knowledge can help you achieve
success in your change management programme, please contact Migrators for
details. Some examples of the work undertaken by Migrators include:
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Advising on the introduction
of new systems and procedures
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Improving processes to reduce
product development times
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Integrating products, and
their delivery mechanisms
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Integrating new technology
and processes
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Development & introduction of
service level agreements
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Assessment and improvement of
statutory, and other, reporting cycles
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Ensuring good integration of
teams, following mergers and takeovers
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Evaluation and development of improved technology and processes
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Migrators can provide
these, and similar, services for your organisation. Migrators also provide a
range of staff development courses in this area for your
staff. Please contact Migrators for details.
Case
Study
 A
leading financial institution merged two separate IT Divisions. Following
the merger, there was duplication and confusion regarding roles and
responsibilities. This lead to delays and poor accountability.
Migrators
consultants undertook a series of exercises, which identified the current
work undertaken by the various Departments. Migrators also helped to refine
the future roles and their responsibilities, including establishing new
departments and outsourcing non essential work. Where appropriate, new job
specifications and levels of authority were prepared, together with other
guidelines.
Migrators
then prepared the existing staff for the transition to the new way of
working. This included issuing newsletters and other communications
informing staff of the forthcoming changes, briefing staff and discussing
the potential changes. Once the changes were implemented team building
sessions were provided for the new organisation, as well as coaching and
mentoring staff in their new role. In addition, formal staff development was provided
in new skills and techniques, where necessary.
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introduction |
